Shipping Policy

Last Updated: July 3, 2026

Thank you for shopping with us. We are committed to delivering your order as quickly and safely as possible.

Processing Time

• Orders are processed within 1–3 business days after payment is confirmed.
• Orders are not processed or shipped on weekends or UK public holidays.
• During busy periods, processing may take slightly longer.

Shipping Times

Estimated delivery times are:

• United Kingdom: 2–5 business days
• Europe: 5–10 business days
• United States & Canada: 7–15 business days
• Australia & New Zealand: 7–15 business days
• Rest of the World: 10–20 business days

Please note that delivery times are estimates and may vary due to customs processing, weather conditions, or carrier delays.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery location and selected shipping method.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number. Tracking information may take 24–48 hours to become active.

Delayed Shipments

While we work hard to ensure timely delivery, occasional delays may occur due to circumstances beyond our control, including courier delays, customs inspections, or severe weather.

Incorrect Shipping Address

Please ensure your shipping address is correct before placing your order. We are unable to guarantee changes after an order has been processed.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping, please contact our customer support team through our Contact Us page or by email.